Support

This page provides the public support contact and support process for AI Test Studio for Jira Cloud.

1. Contact

For support requests, contact: contact@aiteststudio.com

2. What to include in a request

• Jira Cloud site URL
• Issue key or project key involved
• Short description of the problem
• Screenshots or error messages, if available
• Whether Xray Cloud or Zephyr Scale / Essentials is enabled

3. Support scope

• Installation and configuration help
• AI generation and review workflow issues
• Xray Cloud and Zephyr integration support
• Licensing, billing, and operational questions

4. Privacy and account details

Please avoid sending unnecessary personal data or sensitive credentials in support emails. For privacy and legal information, see the Privacy Policy and Terms of Service.